Return & Refund Policy

All returns are governed by our Return Policy.

We attempt to be as accurate as possible and eliminate errors on this Site; however, We do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on this Site, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged.

Your sole remedy in the event of such error is to cancel your order and obtain a refund. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order. All prices are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products and/or services which the sale or use of such product and/or service in your state or jurisdiction is restricted or prohibited.

The company reserves the return and refund on your order in following cases only :

  1. 1) If the service installation team checks and validates that the dish antenna can not be installed at customer's address.
  2. 2) If no proper signal can be found at customer's address.
  3. 3) If all installation options fail.

The refund will still be given in following cases but after deduction of online payment charge (4% of total amount paid) and GST on payment charge :

  1. 1) If you do not allow the technician to check all possible dish antenna installation location.(like terrace or other area)
  2. 2) If you cancel the booking after making payment.
  3. 3) If you decide to postpone the installation and ask for a refund.

Refund Time

Once the order is canceled, the refund amount will be transfered in customer's account in 7 working days to same card/account used at the time of payment.

Warranty Details

The warranty on the set top or any product installed is given by DISH TV INDIA Only. Onlinedthstore is not responsible for any warranty on the product purchased.